© Reuters.
The Commonwealth Bank of Australia (OTC:) (CBA) has made significant strides in its efforts to combat financial fraud and errors with its NameCheck technology. Bendigo Bank plans to incorporate this technology into its Up banking app, while Satori, a fraud monitoring firm, is also set to pilot the system within its financial control structures.
Since its launch in March 2023, NameCheck has successfully prevented over 10,000 scam attempts, saving CBA customers approximately $38 million. Furthermore, the technology has significantly reduced misdirected payments by more than $100 million. The integration of NameCheck into the Up app is expected to be completed by early 2024, enhancing the security measures for Bendigo Bank customers.
In response to the growing threat of cybercrime, CBA has recommended a straightforward three-step protocol for businesses: Stop. Check. Reject., which underscores the importance of vigilance in financial transactions. Recent studies have highlighted that 20% of Australian companies are without proper defenses against scams, prompting the need for improved scrutiny of financial documents, software updates, and staff training programs.
Last month, CBA collaborated with Telstra (OTC:) to introduce the Scam Indicator tool, further protecting consumers from phone-based scams. Additionally, CBA announced plans to extend NameCheck across nearly all transactions via CommBiz, its business banking platform. This move aligns with CBA’s commitment to safeguarding financial integrity and emphasizes the bank’s ongoing efforts to enhance operational efficiency and fraud prevention using AI-driven financial controls.
CBA executive Mike Vacy-Lyle has called for a united approach in leveraging advanced solutions like NameCheck to effectively address the surge in cybercrime activities. This initiative reflects a broader industry trend towards adopting more robust security measures to protect consumers and businesses from financial threats.
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