Barbie built her dream marketing campaign.
On Friday evening, as Barbie fever took over movie theaters across America — and the world — one scene struck me as romantic, poignant and sort of beautiful. But it wasn’t a scene from the feel-good movie, which was designed to lift spirits while taking some swipes at the patriarchy.
Joanne’s Trattoria, a small Italian restaurant on New York’s Upper West Side owned by Lady Gaga’s family, had gotten in on the Barbie buzz by offering $5 glasses of rosé all day long. Sitting at the bar on Friday evening was a 20-something woman dressed in head-to-toe pink. She had already seen “Oppenheimer,” the other big movie that opened over the weekend, and was on her way to see “Barbie” at the local AMC
AMC,
theater.
It felt like a scene from a rom-com. The outside world faded away, giving us an opportunity to forget about rising prices and interest rates, the red/blue political divide, the possibility of recession and whatever else is troubling Americans. Movies ask us to suspend our disbelief, but with the help of the color pink as a “Barbie” uniform, fans managed to do that before the opening credits even rolled.
And although this fan was alone, she was joining in a national, even global experience — one that feels welcome three years after the start of the pandemic, the most traumatic collective experience of her generation. She didn’t need girlfriends for this night out: She would soon become part of a sea of pink in the auditorium.
“Movies ask us to suspend our disbelief, but many “Barbie” fans had managed to do that before the opening credits even rolled. It felt like Halloween, when people get to dress up, and forget their troubles. ”
And she was smiling, even after seeing the dark, three-hour biopic about Robert J. Oppenheimer, known as the father of the atomic bomb. It felt like Halloween, when people get to dress up, act silly and forget about their troubles.
Her cheerfulness was contagious. I too forgot about my troubles and wanted to find myself in Barbie’s Dreamworld, however ephemeral that may be. Tickets, however, were sold out at most theaters, the only available seats in the front row. The pink lady had booked her seat two weeks before and still had to settle for a row near the front. But it was worth it for her to feel like part of something bigger than herself.
“Barbie is designed to appeal to a huge audience across many cultures, and it seems to have achieved that,” said Adam Alter, professor of marketing at NYU Stern School of Business. “Campaigns that achieve such widespread appeal usually tap into very basic human motives — and the motive to be happy, to party, to have fun is evergreen and particularly resonant at the moment.”
Variety said that Warner Bros. has pulled off the marketing campaign of the year with “Barbie.” But it was even more than that, a campaign of “Star Wars” proportions that found its way into every aspect of American life. Airbnb
ABNB,
listed an actual Barbie Dreamhouse for rent. Microsoft
MSFT,
released a custom Barbie Xbox Series S. Dressed in pink, the rosé lady was now part of this cultural phenomenon.
“Barbie,” directed by Greta Gerwig, glided her way to No. 1 last weekend with $162 million in ticket sales from North American theaters, making it the biggest movie debut of the year and setting a first-weekend record for a movie directed by a woman. For context: Marvel’s
DIS,
Black Panther, the first mainstream Black superhero movie, earned more than $200 million in its opening weekend in 2018. The fact that Barbie managed to bring in more than two-thirds of that revenue is no small feat.
“‘Coca Cola’s longstanding dominance is in some ways similar. If you can tap into those very basic motives effectively, you stand a good chance of appealing to a big audience.””
The reviews for “Barbie” were mostly positive, with some describing it as a “miracle,” although others were not quite so enthusiastic. What accounts for the fact that 65% of the opening-weekend audience was female? Barbie is a doll, but she is also emblematic of a different time. Community can create nostalgia, psychologists and social scientists say, but nostalgia can also create community.
“The current level of uncertainty and turbulence and anxiety accounts for part of that crossover among genders,” said Nancy Wong, professor of consumer science at University of Wisconsin-Madison. “People associate Barbie with a more comfortable, simple and stable time in their lives.”
What other campaigns have achieved such success? “Coca Cola’s
KO,
longstanding dominance is in some ways similar,” Alter said. “Coke has always done an excellent job of appealing to similar basic motives — happiness, togetherness, spending time with family and friends. If you can tap into those very basic motives effectively, you stand a good chance of appealing to a big audience.”
A ‘goodwill’ double-bill
Even Comcast Universal’s
CMCSA,
“Oppenheimer” — which opened to $80 million in ticket sales last weekend — couldn’t stop Barbie in her tracks. In fact, the “Barbenheimer” double-bill phenomenon only added more buzz to a historic opening weekend for the movie industry. Gerwig and “Barbie” star Margot Robbie embraced the #Barbenheimer hashtag and posed in front of a poster for the rival movie, holding their tickets aloft. Was this part of the marketing campaign too?
It doesn’t matter. Gerwig and Warner Bros.
WBD,
did something that few other moviemakers or studios do: lean into the competition and say it’s OK to see another film too. When was the last time you saw such a message of peace and goodwill from Corporate America? The opening weekend is usually a cutthroat business for studios, and trade publications feverishly report on what movie makes it to No. 1.
“The marketing for Barbie has been insane,” said Kristina Durante, a professor of marketing and department chair at Rutgers University’s business school.
“‘Barbie is taking issues about equity, body image, inclusion, diversity, intersectionality, politics and the patriarchy, all of the stuff we’re dealing with in such a divided country.’”
The marketing campaign did two critical things: It kept the plot of the movie a mystery, doling out only breadcrumbs, while simultaneously bombarding the world with pink, partnering with brands and letting social media and millions of people around the world do the rest. It also allowed people to connect with Barbie and with each other in a safe way.
“Barbie is taking issues about equity, body image, inclusion, diversity, intersectionality, politics and the patriarchy, all of the stuff we’re dealing with in such a divided country — the state of the world today is very negative — and addressing it.” Durante said. “It adds a little bit of levity around the weight of these issues that we are facing.”
Durante cites a concept in psychology called the “contrast effect.” That’s when something goes from almost zero visibility to such an enormous boost in visibility that people will say, “I remember that!” It makes the impact so much more powerful. In simple terms, if you put a lighter-colored (let’s say pink, in this case) object in front of a dark object, it makes the lighter-colored object all the more vibrant. Similarly, Barbie may have appealed to people all the more when contrasted with an “Oppenheimer” double bill.
The power of pink
It’s also a movie of contrasts, said Kathleen Vohs, professor of marketing at the Carlson School of Management based in the twin cities of Minneapolis and St. Paul. “It acknowledges two states of the world that you might think are contradictory: escapism and reality, funny and serious, idealistic and somewhat pessimistic. It had a lot more nuance than people expected.” The movie’s tagline, “If you love Barbie, this movie is for you. If you hate Barbie, this movie is for you,” sums up this dichotomy, Vohs said.
Barbie loves pink and, in this way, Warner Bros. got lucky. Color psychologists regard pink as a sign of hope, according to Bergh Consulting, a company that specializes in branding and web design for small businesses and nonprofits. “The color pink is well-known to represent nurturing, compassion and love. It gives us feelings of understanding, acceptance, giving and receiving,” the company states on its website.
It’s a powerful yet intimate color that has proved to be a reassuring symbol for everything from LGBTQ+ rights to breast-cancer awareness. “When we think of the color pink, things like breast-cancer awareness, femininity or Barbie may come to mind,” Bergh Consulting says. “This is because of the feminine, empowering effect this color has on us psychologically.”
“‘The color pink is well-known to represent nurturing, compassion and love. It gives us feelings of understanding, acceptance, giving and receiving. It’s a powerful yet intimate color.’”
Brands like Barbie
MAT,
T-Mobile
TMUS,
and Victoria’s Secret take advantage of that power, Bergh Consulting notes. “The deeper the color of pink, the more powerful energy it exudes. Softer pinks tend to have the opposite effect. A lighter shade of pink can give off feelings of romance, affection, thoughtfulness and caring.”
On a more practical level, pink also provided the studio’s marketing campaign with consistency and instant recognizability, especially as retail outlets like Target
TGT,
Gap Inc.
GPS,
Hot Topic, Forever 21, BooHoo, and ASOS
ASOMF,
all sold pink Barbie merchandise, said Ron Hill, a professor of marketing in the Kogod School of Business at the American University in Washington, D.C.
“What I find most interesting is that we live in a society that has moved away from strict gender identity, allowing a fluidity across traditional boundaries between males and females,” he said. The film appeals to people who may feel unmoored by such cultural shifts and confused about pronouns, yet also attracts those who are more likely to enjoy plot twists about toxic masculinity and gender equality in the script written by Gerwig and her partner Noah Baumbach.
“Pink is a color that is increasingly politicized, particularly by women’s causes, and it’s also a soft, nonthreatening color to market a movie with messages about toxic masculinity and gender politics.”
Pink, while often regarded as soft and feminine, also happens to be a color that is increasingly politicized, particularly by and for women’s causes, and perhaps a nonthreatening color to market a movie with messages about gender politics, the benefits of having all-woman Supreme Court and a female president (called President Barbie), and the failings of the patriarchy.
The color, it should be noted, was not always associated with women and female causes. “Pink in fashion, decorative arts and interior design was popularized during the 18th century and worn by both men and women of the European bourgeoisie,” according to this history of the color in art, literature and fashion by Winsor & Newton, a London-based manufacturer of fine-art products.
“Wealthy and influential noblemen, such as those in Louis XVI’s French court, wore rose-coloured embroidered silk coats, and Louis XVI’s mistress Madame de Pompadour had her own tint of pink named after her called ‘rose pompadour’. In literature, French author Xavier de Maistre put forward the idea in his 1794 book ‘A Journey Around My Room’ that pink and white bedrooms decorated for men would lighten their moods.” (That, alas, did not happen in the actual “Barbie” movie when a beer-swilling, disenfranchised Ken forcibly occupies Barbie’s Dreamhouse.)
Still, the “Barbie” movie’s pink-coated hard sell appears to have worked. Among the self-generated marketing content on Facebook
META,
Instagram and Twitter were images of moviegoers posing inside a giant pink Barbie box. Even fathers posed in these boxes. Maybe some were encouraged to do so by their children. Either way, they didn’t always look so comfortable standing in Barbie’s place. Such images were, perhaps, the most revealing and moving of all.
This trend encapsulated the interactiveness of the Barbie Dreamworld campaign, and also how game people have been to step out of their everyday lives, leave their worries behind — temporarily, at least — and play along.
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