- Chick-fil-A is introducing two new restaurant designs in New York City and Atlanta next year.
- One concept has four drive-thru lanes that flow below an elevated building with a large kitchen.
- A walk-up only concept is slated to open next year in New York City.
Chick-fil-A, whose busy drive-thru lanes often spill into city streets, is building two new restaurant concepts that cater to the chain’s growing digital business.
One restaurant design, an elevated building with four drive-thru lanes that flow below the store, is set to roll out next year in the chain’s home base of Atlanta. The second concept is a digital-focused walk-up store with no cashiers. It is set to debut next year in New York City.
“These types of digital first formats allow us to uniquely care for a customer in the way that they want to experience us as a brand,” Ash Pait, a strategy and development executive, said in a corporate YouTube video.
Take a closer look at the two designs:
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