The New Amazon Deliver Drone MK30 Is smaller, faster, and can fly twice as far as the old MK27 drone. It has new custom designed propellers that reduce perceived noise. MK30 will become operational in 2024. It was unveiled at Amazon’s “Delivering The Future”.
It is a delivery drone, that can fly twice as far, allowing Amazon Pharmacies to serve more customers in more locations. It can operate in diverse weather conditions, like light rain. Prime Air, (which operates the drones) announced that drones will be able to deliver orders within 60 minutes of their order with Amazon Pharmacy and will have access to over 500 common medications.
The Amazon Pharmacy experience will improve since it will use machine learning to estimate insurance, co-pay prices. It will improve efficiency by using Entity Recognition to convert prescriptions that clinicians Send via E-Prescriptions, fax Or phone to the data format required to process the medications.
The team will use Computer Vision to provide an extra layer of quality assurance for polychronic customers by double checking the accuracy of dispensed pill packs. Finally, Amazon will implement generative AI to enable faster customer service agent support.
Amazon Has Collaborated With The Massachusetts Institute Of Technology (MIT) And Ipsos To Further Asses How Automation Is Impacting The Work Amazon Employees Do And How Amazon Can Support Their Careers As New Technologies Emerge.
New robotic systems will help employees deliver for customers. Amazon has announced robotic innovations to identify and to make fulfilling customers’ orders easier for employees. Thanks to new technology like Sequoia, Amazon will be able to identify and store inventory that is received on sites up to 75% faster than it can be done today. It will benefit both the seller and the customer.
Amazon is expanding disaster capabilities in order to help communities it serves. Using the same logistics infrastructure, vast inventory, and technology that is being used to service customers can also be used to help communities impacted by natural disasters and humanitarian crises. For instance, the new disaster relief hub in Melbourne, Australia, the sixth relief hub in the country where Amazon has already responded to wildfires and flooding. There is a second relief hub in Japan that opened in September. The disasters are being cared for with the help of global logistics and technology expertise enabling Amazon associates to help communities, relief agencies and non-profits through Amazon cloud services (AWS).
POSTSCIPT: The production of MK30 drones, small, fast, agile and will support Amazon’s effort to expand pharmacy services into hinterlands – farmland – or mountainous regions in order to reach infirm patients that did not have proper pharmaceutical services until now. The emphasis on speed is important, since medications are needed as quickly as possible to relieve pain and cure the infirm. It is a great step forward to help. I suspect that it is not the last drone improvement Amazon will crow about. It is an exciting time in technological advancement.
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