TTEC Holdings, Inc. (TTEC) Q4 2023 Earnings Call Transcript

News Room

TTEC Holdings, Inc. (NASDAQ:TTEC) Q4 2023 Earnings Conference Call March 1, 2024 8:30 AM ET

Company Participants

Paul Miller – Investor Relations

Kenneth Tuchman – Chairman & Chief Executive Officer

Shelly Swanback – President and CEO, TTEC Engage

Francois Bourret – Chief Accounting Officer

Conference Call Participants

George Sutton – Craig-Hallum Capital Group

Kate Kronstein – William Blair

Michael Latimore – Northland Capital Markets

Joseph Vafi – Canaccord Genuity

Cassie Chan – Bank of America

Vincent Colicchio – Barrington Research

Operator

Welcome to TTEC’s Fourth Quarter and Full Year 2023 Earnings Conference Call. [Operator Instructions] This call is being recorded at the request of TTEC.

I would now like to turn the call over to Paul Miller, TTEC’s Senior Vice President, Treasurer, and Investor Relations Officer. Thank you, sir. You may begin.

Paul Miller

Good morning, and thank you for joining us today. TTEC is hosting this call to discuss its fourth quarter and full year financial results for the period ended December 31, 2023. Participating on today’s call are Ken Tuchman, Chairman and Chief Executive Officer of TTEC; Shelly Swanback, President of TTEC and Chief Executive Officer of TTEC Engage and Francois Bourret, Interim CFO and Accounting Officer.

Yesterday, TTEC issued a press release announcing its financial results. While this call will reflect items that are discussed in that document, for complete information about our financial performance, we also encourage you to read our 2023 annual report on Form 10. Before we begin, I want to remind you that matters discussed on today’s call may include forward-looking statements related to our operating performance, financial goals and business outlook, which are based on management’s current beliefs and assumptions. Please note that these forward-looking statements reflect our opinion as of the date of this call, and we undertake no obligation to revise this information as a result of new developments that

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